Privacy Centre

Privacy Centre

You are in control of your personal data, We provide you with the information and tools you need.

Learn more

How we use your data

What information does Scottish House Move collect about me?


We collect basic information from you when you create an account, such as name, address, email address and phone number. When you purchase products or add services, we may collect additional information like government identification. We also record information when you contact us, including customer service requests and notes or details explaining what you asked and how we responded. We also use cookies and similar technologies on our websites and mobile applications to collect information about interactions and usage. See the Privacy Policy for more details about the specific type of information we may collect and your choices related to that data.

How does Scottish House Move use information about me?


We use information about you to deliver, improve, update and enhance the services we provide to you. For example, we use information about you to create your account, deliver our services and detect and prevent fraud and abuse. Refer to our Privacy Policy for more details.

Does Scottish House Move share my data with third parties?


We may share your personal data with affiliated companies within our corporate family, with third parties with which we have partnered to allow you to integrate their services into our own Services, and with trusted third party service providers as necessary for them to perform services on our behalf. Examples of when we share data include processing payments, communicating with you through surveys or email, and interest based advertising. We only share the minimum information necessary, and third parties are prohibited from using your information for any other purpose as indicated in our Privacy Policy.

How can I update my personal information?


You are in control of your personal information. See Your choices about data we collect to learn more.

 

Your Choice about Data we collect

We provide you with the tools to control your account information and guidance on how it is used. Simply access your account or contact us to:

  • View and update your account information such as name, email address, phone number and billing address.
  • View and update your contact preferences for receiving account and product-related messages and marketing communications.


Contact us

 

If you have any questions, concerns or complaints about our Privacy Policy, our practices or our Services, you may contact our Office of the DPO by email at admin@scothousemove.com. In the alternative, you may contact us by either of the following means:


By Phone: (0141) 291 5678


We will respond to all requests, inquiries or concerns within thirty (30) days.

 

Securing your digital identity


Secure communication channels


We encrypt personal data provided to us via web forms using up to date standards to prevent others from intercepting the information in transit.

Account authentication


We require a unique user name and method of identification, such as password, to log into your accounts.

Security training


Our employees receive annual training and periodic bulletins regarding good security practices.

Layered approach to security


We protect our corporate network using many different layers of security.

  • We employ physical protection measures to ensure the safety of our employees and equipment.
  • We utilise a combination of software and devices to protect our network from would be intruders.
  • We have a dedicated team of security professionals who oversee device and application security practices.


How you can protect your data


You are in control of your account security. Use good security practices to protect your personal data.

Secure your password


Here are some helpful tips for keeping your password secure:

  • Never share your password.
  • Do not reuse passwords across accounts.
  • Log out of your account when you use a computer you share with other people.
  • Many sites provide useful methods for creating strong passwords, including this National Institute for Standards and Technology (NIST) article on 'Easy ways to Build a Better P@$$w0rd.'


We recommend you change your password at least every six (6) months for each account.